FAQ
  • Where does this store ship from?

    NYC

  • What is this store’s return and exchange policy?

    No returns on shoes so please know your size ! You can exchange clothing for another size as long as it is in it’s original state. NO REFUNDS STORE CREDIT ONLY ! Jewelry is no returns or exchanges.

  • Do you accept orders placed outside of the US?

    We sure do! Please email me for details on shipping rates.

  • How long will it take to receive my order?

    Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

  • How do I pay for my order? Is it secure?

    The La Bella Morenita checkout process uses PayPal, one of the most trusted online payment solutions on the web. Because of this, La Bella Morenita has all the same securities and payment fraud protection as PayPal.com. Before entering any personal credit card information, you will be transferred to PayPal’s secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account, but this may delay your order.

  • What if something is wrong with my order?

    If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your La Bella Morenita Account Settings page.